You have no items in your shopping cart.
Also available nationwide in pharmacies and selected health food stores!
Below we inform you about the type, scope and purpose of the processing of your personal data when using our shop at the address “www.foondiert.com”. Personal data is all information that relates to an identified or identifiable natural person.
The controller within the meaning of the EU General Data Protection Regulation (GDPR) is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data. The controller within the meaning of the GDPR for the personal data processed in this shop is: Fountain House GmbH, Harvestehuder Weg 16A, 20148 Hamburg, telephone +49-40-43091336, email info@foondiert.com (hereinafter "we").
When you visit our website, our server collects the following information from your device: browser type and version, operating system, the previously visited website (“referrer”), IP address and time of page access.
We collect and process this data to ensure the trouble-free operation of our website and to be able to detect, prevent and track any misuse of our services. We also use the data collected for statistical purposes, for example to evaluate which devices and browsers are used to access our shop in order to continuously adapt and improve our offering to the needs of users. This data processing is carried out on the basis of Article 6 paragraph 1 letter f of the GDPR.
We delete all of the above-mentioned personal data no later than twelve months after they are collected.
If you place an order in our shop, we process your name, delivery address and email address as you provide them during the ordering process. If you voluntarily provide additional data when placing your order (e.g. a different billing address or a telephone number), we also process this data.
We process this data electronically for the proper performance of the contract, in particular for delivery, invoicing, booking payments and processing returns and complaints. This data processing is carried out on the basis of Article 6 paragraph 1 letter b GDPR.
We will keep this data stored until all mutual claims arising from the respective contractual relationship with you have been fully settled and the commercial and tax retention periods to which we are subject have expired.
In order to conclude a contract between you and us, we need to receive your name, delivery address and email address. The necessity of providing this data arises from legal regulations (e.g. Section 312i Paragraph 1 Item 3 BGB, Section 14 Paragraph 4 UStG). Without providing this data, you cannot conclude a contract with us.
When deciding whether to conclude a contract, we do not use automated decision-making or profiling.
You can optionally create a customer account in our online shop. The data required for this and processed by us can be found in the input mask for opening the customer account. The customer account is set up exclusively at your request. The legal basis is therefore your consent in accordance with Article 6 paragraph 1 letter a of the GDPR. We keep the personal data associated with the customer account stored until you delete the customer account or you ask us to delete it. For personal data from contracts that have already been concluded, the retention periods as set out in the section "When you order from us" remain in place, regardless of whether the customer account exists.
If we send physical goods as part of the purchase contract, we will transmit the name and address of the recipient and, if you have consented to this, your email address to DPD (DPD Deutschland GmbH, 63741 Aschaffenburg) as the shipping service provider for the purpose of delivering the shipment, if necessary including a prior email notification of the expected delivery time, and for the purpose of a possible return of your shipment to us on the basis of Article 6 paragraph 1 letter b GDPR.
If you return a delivery to the returns service provider named by us in the cancellation policy or if we have a service provider collect a delivery to be returned from you, this service provider will also process your name and address as our processor for the purpose of processing the returns.
To pay for your purchase, the payment service provider you have chosen will collect and process your name, email address, card or account number and/or other data, as far as necessary for the payment method you have chosen. In this respect, the contractual and data protection provisions of the payment service provider you have chosen also apply.
When we receive a payment, we process the data that the payment service provider sends us.
When we receive a transfer to our account, we process in particular the name of the transferring account holder, the account number (IBAN and BIC) and the intended purpose provided.
The processing is carried out on the basis of Article 6 paragraph 1 letter b GDPR. We keep this data stored until all mutual claims arising from the respective contractual relationship with you have been fully settled and the commercial and tax retention periods to which we are subject have expired.
To operate our website on the Internet, we use the technical services of Shopify (Shopify International Limited, Dublin 4, D04 XN32, Ireland) as a processor in accordance with Article 28 GDPR.
If you use the contact form on our website, we process the data you enter in the form, in particular your name, your email address and your message.
If you send us a message by email, we will save your message along with the sender data transmitted with it (name, email address and, if applicable, other information added by your email program and the transmitting servers). To receive, store and send emails, we use an email provider who acts as a processor for us in accordance with Article 28 GDPR.
The legal basis for this data processing is our legitimate interest in answering your message and also being able to respond to any follow-up questions you may have (Article 6 paragraph 1 letter f GDPR). We will delete the data collected with your message no later than twelve months after the last communication with you regarding your matter, subject to the provisions in the following paragraph.
If you send us a legally relevant declaration regarding the contractual relationship (e.g. a revocation or a complaint), the legal basis for processing, regardless of the method of transmission, is also Article 6 paragraph 1 letter b GDPR. In such a case, we will delete the data related to your declaration as soon as all mutual claims arising from the contractual relationship have been finally settled and the retention periods under commercial and tax law have expired.
If you have subscribed to our newsletter, we will inform you by email about new offers and functions in our shop. You will not receive more than one newsletter per week. You can object to the use of your email address for advertising purposes at any time without giving any details, without incurring any costs other than the transmission costs according to the basic rates.
This data processing is carried out on the basis of your consent in accordance with Article 6 paragraph 1 letter a of the GDPR. If you revoke your consent to the use of your email address for advertising purposes, we will delete your email address from our newsletter distribution list.
We use certain Google services for our store. If you visit our store from a location in the European Union, Norway, Iceland, Liechtenstein or Switzerland, "Google" is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, otherwise Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To the extent that services are provided by Google LLC in the USA, Google has committed itself to complying with European Union data protection law under the EU-US Privacy Shield Agreement.
For general information about Google’s use of data, please visit Google’s website at https://policies.google.com/technologies/partner-sites (“How we use data from websites or apps that use our services”).
We use Google Analytics, a web analysis service from Google. Google places cookies on your device. These cookies enable Google to collect information about how you use our website. This information is transferred to a Google server, evaluated there and made available to us. The legal basis is Article 6 paragraph 1 letter f of the GDPR, namely our legitimate interest in evaluating and optimizing our website.
We use Google Analytics with activated IP anonymization. This means that your IP address is generally shortened within the scope of the GDPR so that it can no longer be used to identify you. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The IP address transmitted by your browser will not be merged with other Google data. You can prevent the storage of cookies by setting your browser software accordingly.
Social media buttons may be displayed in our shop; they can be recognized by the logos of the social media platforms (hereinafter "platforms") (Instagram: square camera). These are links to the respective platforms based in the USA. Clicking on such a link calls up the website of the respective platform, whereby the IP address of the calling device and the address of the page from which the link is made ("referrer") are transmitted to the called platform in the USA. However, we do not collect or process any data in connection with the social media buttons.
You have the following rights with regard to the personal data we process about you:
You have the right to request confirmation from us as to whether we process personal data concerning you. If this is the case, we will inform you of the personal data stored about you and the other information in accordance with Article 15 (1) and (2) GDPR.
You have the right to have inaccurate personal data concerning you rectified immediately. Taking into account the purposes of the processing, you also have the right to request the completion of incomplete personal data - also by means of a supplementary statement.
You can request that we immediately delete the personal data concerning you under the conditions of Article 17 Paragraph 1 GDPR, unless their processing is necessary in accordance with Article 17 Paragraph 3 GDPR.
You can request that we restrict the processing of your data if one of the conditions of Article 18 paragraph 1 GDPR applies. In particular, you can request restriction instead of deletion.
We will communicate any rectification or erasure of your personal data and any restriction of processing to all recipients to whom we have disclosed personal data concerning you, unless doing so should prove impossible or involve disproportionate expenditure. We will also inform you about these recipients if you request this.
You have the right to receive the personal data you have provided to us in a structured, common and machine-readable format and you may request that we transmit this data to another controller without hindrance, where technically feasible.
If data processing is based on your consent, you have the right to revoke your consent at any time. The revocation of your consent does not affect the legality of the data processing that has taken place up to the time of your revocation.
RIGHT OF OBJECTION: FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, YOU MAY OBJECT TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU AT ANY TIME; this right of objection applies to data processing carried out on the basis of Article 6 Paragraph 1 Letter f of GDPR to protect the legitimate interests of ours or those of a third party, unless your interests or fundamental rights and freedoms which require the protection of personal data prevail. If you exercise your right of objection, we will no longer process the data in question unless we can demonstrate compelling legitimate grounds for the processing which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.
IN THE EVENT THAT WE PROCESS PERSONAL DATA FOR DIRECT MARKETING (E.G. NEWSLETTERS), YOU MAY OBJECT AT ANY TIME TO THE PROCESSING OF THE PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING, WITH THE RESULT THAT WE WILL NO LONGER PROCESS YOUR DATA FOR THESE PURPOSES.
If you consider that the processing of your personal data violates the GDPR, you can lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work or place of the alleged infringement. This does not preclude other administrative or judicial remedies.
