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Our products are shipped worldwide by DHL Premium Service
NATIONAL SHIPPING (GERMANY)
We are happy to provide our customers free shipping for orders within Germany.
Delivery:
Orders received Monday to Friday before 12:00 noon will be processed and collected by DHL on the same day. Orders received Monday to Friday after 12:00, on weekends or public holidays will be collected by DHL on the next working day.
In Germany packages are delivered Monday to Saturday. Should no-one be present to accept the package at the time of delivery, you will receive a notification card informing you at which DHL post office (based on your postal code) you can collect your package.
Package Tracking:
You will receive a DHL tracking number in your dispatch email with which you can track the status of your Foondiert® package and its expected date and time of delivery.
INTERNATIONAL SHIPPING
Our Foondiert®-family extends beyond borders. We are happy to absorb a significant part of your international shipping charges to offer our international customers a preferential flat rate.
Delivery:
Orders received Monday to Friday before 12:00 noon will be processed and collected by DHL on the same day. Orders received Monday to Friday after 12:00, on weekends or public holidays will be collected by DHL on the next working day.
Fountain House GmbH does not guarantee a delivery date for an order. Guidelines from DHL Premium about delivery times are listed in the table below.
Package Tracking:
You will receive a DHL tracking number in your dispatch email with which you can track the status of your Foondiert® package and its expected date and time of delivery.
International Shipping Disclaimer (For orders outside of the European Union)
Preferential flat rate price and approximate delivery time by destination
DHL
Zone
Countries listed alphabetically
Price
Delivery time
Zone 1
Germany
Free
2 - 3
Days/Tage
Zones
1 & 2
Europe EU and United Kingdom
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden, United Kingdom
EUR 5
4 – 6
Days/Tage
Zone 3
Europe Non-EU
Albania, Andorra, Belarus, Bosnia and Herzegovina, Faroe Islands, Greenland, Iceland, Liechtenstein, Macedonia, Moldova, Monaco, Montenegro, Norway, San Marino, Serbia, Switzerland, Ukraine, Vatican City
EUR 10
7 – 9
Days/Tage
Zones
4 & 5
World
Afghanistan, Algeria, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei, Cambodia, Canada, China, East Timor, Egypt, Georgia, India, Indonesia, Iraq, Israel, Japan, Jordan, Kazakhstan, Kyrgyzstan, Kuwait, Laos, Lebanon, Libya, Malaysia, Maldives, Mexico, Mongolia, Morocco, Myanmar, Nepal, Oman, Pakistan, Papua New Guinea, Philippines, Qatar, Russia, Saudi Arabia, Singapore, South Korea, Sri Lanka, Tadzhikistan, Taiwan, Thailand, Tunisia, Turkey, Turkmenistan, United Arab Emirates, United States of America, Uzbekistan, Vietnam, Yemen
EUR 25
10 - 20
Days/Tage
Zone 6
World plus
Angola, Anguilla, Antigua and Barbuda, Argentina, Aruba, Australia, Bahamas, Barbados, Belize, Benin, Bermuda, Bolivia, Bonaire/St Eustatius/Saba, Botswana, Brazil, British Indian Ocean Territory, British Virgin Islands, Burkina Faso, Burundi, Cameroon, Cap Verde, Cayman Islands, Central African Republic, Chad, Chile, Columbia, Comoros, Congo, Costa Rica, Cuba, Djibouti, Dominica, Dominican Republic, Ecuador, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Ghana, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Ivory Coast, Jamaica, Kenya, Kiribati, Lesotho, Liberia, Madagascar, Malawi, Mali, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Micronesia, Montserrat, Mozambique, Namibia, Nauru, New Caledonia, Netherlands Antilles, New Zealand, Nicaragua, Niger, Nigeria, Palau, Panama, Paraguay, Reunion, Ruanda, Saint Christopher and Nevis, Saint Helena, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent, Salomon Islands, Samoa, Sao Tome and Príncipe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Sudan, Suriname, Swaziland, Tanzania, Togo, Tonga, Trinidad and Tobago, Turks and Caicos Islands, Tuvalu, Uganda, Uruguay, Vanuatu, Venezuela, Wallis and Futuna Islands, Zambia, Zimbabwe
EUR 35
10 - 30
Days/Tage